Shipping and Payment

Transport

Our warehouses are located in Germany, Poland and the Czech Republic, so as a carrier we use regional options. Most of the goods for you leave from a warehouse in Germany, from where we send them by DHL Express, which is picked up and delivered in the Czech Republic by PPL. Shipments can be tracked on the website www.dhl.de or www.ppl.cz

Payment

The provider of the online payment gateway is ComGate Payments, as, https://www.comgate.cz/cz/platebni-brana

Payment is possible with all basic types of cards, or you can use bank buttons that will redirect you to the bank's website.

Online payment by card takes place in such a way that you will be redirected to the secure page of the payment intermediary and, after entering all the necessary data, back to us to complete the order.

For any complaints or questions about payments, please use the following contact details:
ComGate Payments, as
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: payments-support@comgate.cz
Phone: +420 228 224 267

Payment is also possible via PayPal, or by traditional bank transfer, and for products in stock in the Czech Republic, by cash on delivery.